1. USER INFORMATION

EUROSOLIDOS, S.L., hereinafter referred to as RESPONSIBLE, is the Controller of the User's personal data and informs them that these data will be processed in accordance with the provisions of the current regulations on the protection of personal data, Regulation (EU) 2016/679 of April 27, 2016 (GDPR) on the protection of individuals with regard to the processing of personal data and on the free movement of such data. Therefore, the following information about the processing is provided:

1.1 DATA CONTACT INFORMATION FOR DATA PROTECTION

Mailing address:

• EUROSOLIDOS, S.L.
• C/ LA GUARDIA, 12
• 25354 - Sta. Maria de Montmagastrell (SPAIN)
• Email: eurosolidos@eurosolidos.com

2. LEGAL BASIS AND PURPOSE OF PERSONAL DATA PROCESSING

2.1. Purpose of the processing:

Maintaining a commercial relationship with the User.

2.2 The operations planned to carry out the processing are:

• Sending commercial advertising communications, provided that prior authorization has been obtained, by email, fax, SMS, MMS, Push Notifications, social media communities/networks, or any other electronic or physical means, present or future, enabling commercial communications. These communications will be made by the RESPONSIBLE and will be related to their products and services, or those of their collaborators or suppliers with whom they have reached a promotion agreement. In this case, third parties will never have access to personal data.
• Conducting statistical studies.
• Processing orders, requests, purchases, proposals, quotes, consultations, audits, or any other type of request made by the user through any of the contact methods made available.
• Sending the newsletter of the website.
• Delivery and development of our products and services (to provide the user with more relevant content and a better experience with our products and services).
• Compliance with the contractual obligations of the company.
• Analyzing and profiling the customer or other data subject, electronic direct marketing, targeting marketing within the company's networks and other parties.
• We use profiles to identify personal profiles of data subjects, online behavior, age, and consumer habits. We use this information to target marketing and develop services.

For more information, please refer to our Cookie Policy.

2.3. LOG FILES

Like most websites, the RESPONSIBLE collects certain information automatically and stores it in log files. This information includes Internet protocol addresses, browser, traffic, internet service provider, access pages, entry and exit pages, operating system, date and time stamps, and clickstream data.

Occasionally, for different reasons, we may temporarily connect personal data to the information collected in the system/platform log files, as necessary, to improve site security and individual user service.

In most cases, this information collected in log files is only used for tracking and error detection, improving security, managing the proper functioning of the platform/website, or tracking the use of various features within the website.

2.4. Data retention criteria:

They will be kept for as long as there is a mutual interest in maintaining the purpose of the processing, and when they are no longer necessary for that purpose, they will be deleted with appropriate security measures to guarantee the pseudonymization of the data or their total destruction.

3. RECIPIENTS OF PERSONAL DATA

Personal data will not be communicated to third parties unless there is a legal obligation. The RESPONSIBLE expressly informs and guarantees users that their personal data will not be transferred in any case to third parties, and whenever any type of transfer of personal data is made, the express, informed, and unequivocal consent of the Users will be requested beforehand.

3.1. RECIPIENTS OF ANONYMOUS / PSEUDONYMOUS DATA

We use systems and technologies for obtaining pseudonymous or anonymous user profiles. This data cannot identify a specific user.

4. USER RIGHTS

• Right to withdraw consent at any time.
• Right of access, rectification, portability, and erasure of their data, and the right to restrict or object to their processing.
• Right to lodge a complaint with the designated supervisory authority (Data Protection Agency - www.agpd.es) if the User considers that the processing does not comply with the current regulations.

Contact information to exercise your rights:

All contacts and requests related to this privacy policy must be sent in writing or in person to the person mentioned in section 1.1.

5. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to meet their request by the provider, and the inclusion of data in the remaining fields is voluntary.

The User guarantees that the personal data provided to the RESPONSIBLE is true and is responsible for communicating any changes to them.

All data requested through the website is mandatory, as they are necessary for the provision of an optimal service to the User. If all the data is not provided, it is not guaranteed that the information and services provided will be fully tailored to their needs.

6. SECURITY MEASURES

In accordance with the provisions of the current regulations on the protection of personal data, the RESPONSIBLE is complying with all provisions of the GDPR regulations for the processing of personal data under its responsibility and manifestly with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair, and transparent manner in relation to the data subject and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that appropriate technical and organizational policies have been implemented to apply the security measures established by the GDPR to protect the rights and freedoms of the Users and has provided them with the appropriate information to enable them to exercise those rights.

7. CHANGES TO OUR PRIVACY POLICY

If we make modifications to this privacy policy, we will post the amended statement on our website, indicating the date of modification. If the modifications are significant, we may also inform you through other means, such as sending an email or posting a bulletin on our homepage. We recommend that you regularly visit the website and review any amendments to this privacy policy.

Please review these privacy protection principles from time to time to ensure that you are aware of any modifications made.